Which method should officials use to forward complaint documentation?

The recommended method for forwarding complaint documentation is to email the information to the Internal Affairs Division (IAD) and the Office of Police Complaints (OPC) Liaison. This approach ensures that there is a digital record of the complaint, making it easy to track the status and follow up if necessary. Email also allows for quick transmission and the ability to attach relevant files or evidence, streamlining the process of complaint handling.

Using email helps maintain confidentiality and security, as official communication channels are typically protected and monitored. This method also aligns with modern practices of documentation, which favor digital formats for their efficiency and accessibility.

The other methods listed, while potentially viable in certain contexts, may not be as efficient or secure as email. Hand delivery could lead to delays or miscommunication, reliance on physical documents can pose risks in terms of loss or damage, while posting to an internal network might not guarantee timely access for those responsible for addressing the complaints. Faxing, though once common, is less preferred in many agencies today due to the potential for misplacement and the lack of immediate confirmation of receipt.